Frequently Asked Questions

FAQs

Learn about how CYBERA solves common, yet complex, scams.

  • I want to reduce fraud and scams against customer's accounts?

    CYBERCRIME WATCHLIST™ lets you check, in real time, any outgoing payments or beneficiary set up against a list of global mule accounts to prevent payments away. Matches can also be made to names, email address or phone numbers if they are used as well or instead of accounts/IBANs.

  • How can I reduce the number of mules onboarded?

    CYBERCRIME WATCHLIST™ lets you match in real time to the persona data related to known mule accounts when onboarding new clients. You can then decline or undertake further investigations to reduce the volume of mules onboarded.

  • How can I keep my list of fake sites and scam URLs up to date?

    With CYBERCRIME WATCHLIST™ you can continually add scam URLs to your list. Our URLs are sourced directly from global victims and law enforcement, keeping you up to date, as we get new reports every day. Use the URLs to block or alert logins referred form fake sites and/or use to aid brand protection and takedown.

  • How can I protect my customers from fraud when making international payments?

    CYBERCRIME WATCHLIST™ lets you check any outgoing payments or beneficiary set up against a list of global mule accounts to prevent payments away.

  • What can I do to stop payments to fraudulent crypto wallets?

    CYBERCRIME WATCHLIST™ lets you check, in real time, any outgoing payments against a list of global mule wallet addresses to prevent payments away. Matches can also be made to names, email address or phone numbers if they are used as well or instead of accounts/IBANs.

  • How can I give my customers the best chance of funds recovery?

    CYBERCRIME VSR™ lets your customers report any scams using our online reporting tool and they can choose to see the progress of their report if they register. This can be co-branded and embedded in your website and/or app. You will receive all the details of the scam report in your dashboard. CYBERA report to the beneficiary organisations and to relevant law enforcement agencies on your customer's behalf.

  • How can I receive alerts when my customers have received fraudulent funds?

    CYBERCRIME WATCHLIST™ & CYBERCRIME VSR™ allow you to be notified whenever your accounts are reported as having received the proceeds of scams. Alerts will appear in your dashboard and email notifications can be configured too. CYBERCRIME WATCHLIST™ allows more granular alerts including by beneficiary name to include brand abuse.

  • How can I improve my Transaction Monitoring to detect and prevent ML and Mule accounts?

    CYBERCRIME WATCHLIST™ lets you check, in real time, any outgoing & incoming payments against a list of global mule accounts to create better alerts and stop movement of illicit funds. Matches can also be made to names, email address or phone numbers if they are used as well or instead of accounts/IBANs.

  • How can I improve my AML investigations capability?

    CYBERCRIME WATCHLIST™ lets you search our database for matches, by multiple data points including: IBANS/Accounts, names, email address or phone numbers. You can see details of frauds and scams reported against these details and look for cross references, e.g. same/similar company name with different bank accounts used.

  • How can I meet the new Crypto Travel Rule exemptions?

    CYBERCRIME WATCHLIST™ lets you check, in real time, any outgoing & incoming payments against a list of global mule wallet and related persona data. Where there is a match the travel rule should be applied and no exemptions used. In conjunction with existing AML processes this will allow you to maximise the exemptions to the Travel Rule.

  • How can I help meet the UK's Contingent Reimbursement Model?

    CYBERCRIME WATCHLIST™ & CYBERCRIME VSR™ help you meet the criteria of the CRM by: -Preventing payments to known mules -Enhance warnings to customers -Prevent onboarding mules -Detect accounts at risk of being used for APP fraud during the customer lifecycle -Notify beneficiary firms of APP payments -Help freeze and recover funds

  • How can I help my corporate customers from sending scam payments as part of BEC/CEO Frauds as part of my Cyber insurance offering?

    CYBERCRIME WATCHLIST™ lets them check, in real time, any outgoing payments or beneficiary set up against a list of global mule accounts to prevent payments away. Matches can also be made to names, email address or phone numbers if they are used as well or instead of accounts/IBANs.

  • How can I help my clients trace and recover funds, from both fiat and crypto scams?

    CYBERCRIME VSR™ lets your clients report any scams using our online reporting tool and they can choose to see the progress of their report if they register. CYBERA report to the beneficiary organisations and to relevant law enforcement agencies on your customer's behalf. CRYPTOTRACE™ enhances this, by tracing where the crypto payments went providing improved chance of funds freeing and repatriation.