Frequently Asked Questions

01.

How can I reduce authorized fraud (scams) against customer accounts?

Implement CYBERA Scam Prevention to screen outgoing payments and new beneficiary setups against a global database of known mule accounts. This real-time verification includes matching account numbers, names, email addresses, and phone numbers, effectively preventing authorized fraudulent transactions.

02.

How can I minimize the onboarding of mule accounts?

Utilize CYBERA Scam Prevention during client onboarding to cross-reference applicant information with data linked to known mule accounts. This process enables you to identify and investigate suspicious applicants, reducing the risk of onboarding fraudulent accounts.

03.

How can I maintain an up-to-date list of fraudulent sites and scam URLs?

CYBERA Scam Prevention provides continuous updates of scam URLs sourced directly from global victims and law enforcement agencies. Integrating this dynamic list into your systems allows you to block or flag logins from fraudulent sites and enhance brand protection efforts.

04.

How can I protect my customers from authorized fraud during international payments?

By deploying CYBERA Scam Prevention, you can verify outgoing international payments and beneficiary setups against a comprehensive list of global mule accounts. This measure helps prevent funds from being transferred to fraudulent recipients.

05.

What steps can I take to prevent payments to fraudulent crypto wallets?

CYBERA Scam Prevention enables real-time screening of outgoing payments against a global database of known mule wallet addresses. The system matches account details, names, email addresses, and phone numbers to intercept transactions destined for fraudulent crypto wallets.

06.

How can I enhance the chances of fund recovery for my customers?

CYBERA Scam Response offers an online reporting tool for customers to report scams. This tool can be co-branded and embedded into your website or app, allowing customers to track the progress of their reports. CYBERA facilitates rapid reporting to beneficiary organizations and relevant law enforcement agencies, increasing the likelihood of asset recovery.

07.

How can I receive alerts when my customers' accounts receive fraudulent funds?

Both CYBERA Scam Prevention and CYBERA Scam Response provide notifications when your accounts are reported as recipients of scam proceeds. Alerts appear in your dashboard, with optional email notifications, enabling prompt action to address potential issues.

08.

How can I improve transaction monitoring to detect and prevent money laundering and mule accounts?

CYBERA Scam Prevention allows real-time screening of incoming and outgoing payments against a global list of known mule accounts. This capability enhances alert accuracy and disrupts the movement of illicit funds by matching account details, names, email addresses, and phone numbers. By integrating CYBERA's solutions, financial institutions and crypto platforms can strengthen their defenses against fraud and scams, ensuring compliance and protecting customer assets.

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