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Today, less than 1% of cybercrime victims receive effective support.

Our goal is to empower the remaining 99% who lost funds to cybercriminals.

To start the process and check if we can support you, check if your financial institution or your local law enforcement agency partners with us.

You can still file a complaint with us under our Pro-Bono Program

and we encourage you to do so. Why?

Due to the high volume of complaints submitted under the Pro-Bono Program, we are unable to respond to every victim. If we decide to support in your case, we will contact you only via the CYBERA victim portal.

Please do not reach out to us in any other case, unless you would like to withdraw the complaint and delete submitted information.

File Complaint

Questions?We’re here to help

What happens when I file a complaint with your platform?

In line with INTERPOL recommendations, we rapidly transmit legal criminal complaints to the appropriate international parties.

Combined with preventive solutions to spot fraudulent transactions, this provides the best and only way to increase your chance of freezing and recovering stolen funds.

Why don't you allow every victim to get your help and support?

To guarantee the highest quality for all parties involved in the response and recovery process (you as a victim, financial institutions, VASPs, and law enforcement), our solution primarily works in collaboration with vetted financial institutions & law enforcement partners.

However, we often help selected victims with our response as part of our Pro-Bono Program. If you like what we do, please inform your local law enforcement agency or banking institution about CYBERA and recommend they get in touch with us so we can start a collaboration and help even more victims than today.

How can I access the CYBERA victim portal?

To access the CYBERA victim portal you will first need to file a complaint.

If you file a complaint with us under the Pro-Bono program, it will show that when logging into the victim portal. If your case is selected for the program, we will inform you proactively and you will get an email notification.